ABOUT US

Shipping Policy

We ship all over Pakistan.

Processing Time: 1–3 business days after order confirmation.

Delivery Time:

  • Major cities: 2–4 business days
  • Other areas: 3–6 business days

Shipping charges are calculated at checkout. Delays caused by courier services, weather, or public holidays are beyond our control.

Terms & Conditions

By using our website, you agree to the following terms:

  • All prices and products are subject to availability.
  • Product colors may slightly vary due to lighting and screen differences.
  • We reserve the right to cancel any order due to pricing errors or stock issues.
  • Misuse of products is not our responsibility.

Seapink reserves the right to update these terms at any time without prior notice.

Privacy Policy

Your privacy is important to us.

  • We collect personal information only to process and deliver your orders.
  • Your data is never sold or shared with third parties, except courier services.
  • Payment information is handled securely by trusted payment gateways.

By using our website, you consent to our privacy practices.

Refund & Exchange Policy

Due to hygiene and customization reasons:

  • No refunds or exchanges on cosmetics or used items.
  • No refunds on permanent jewelry.
  • Exchanges are only applicable if the wrong or damaged item is received.

Please contact us within 24 hours of delivery with proof for any issues.

Contact Information

Phone / WhatsApp: 0339-4032321

Support Hours: Monday – Sunday | 11:00 AM – 9:00 PM

Business Address

📍 Karachi, Pakistan

Shop No. 31, Ground Floor, Safa Mall, Malir Cantonment

📍 Lahore, Pakistan

Lanes, Top Floor, Mall-1, Gulberg